The Worst Customer Service Ever

As I was watching the Real Housewives Of Atlanta, I remembered to post this video showing housewife Sheree in a screaming match, so close to blows, with event planner/producer Anthony Shorter. Sheree asks rhetorically "what happened to customer service?" I must say I was astounded at how a professional (*ahem* a self proclaimed executive according to Mr. Shorter) could behave in such a deplorable manner. This has got to be one of the WORST customer service interactions caught on camera. Apparently, Anthony planned the event gratis. The cost of services for a party of this caliber would've garnered him $60,000.00. This fact still doesn't excuse his behavior, he should've known what he was in for. After the incident he refused to apologize to Sheree and only apologized to Sheree's mother for the insults. SMH.